One Dashboard for All Communication Channels

Now you can respond to message customers of 20 communication channels only in one platform only.

It's More Convenient to Serve Customers from Their Favorite Channel

Maximize chat app for customer service.

WhatsApp, WeChat, LINE, and Telegram have joined Qiscus Omnichannel Chat. With more than 2 billion users, reaching all your customers will be easy.
Maksimalkan aplikasi chat illustration

Improve brand image with social media.

Improve your company's brand image with maintaining communication through social media. Read and reply message customers via Facebook, Twitter, Instagram, and other social media easily.
Meningkatkan brand image illustration

Improve marketplace performance via conversation.

Sales and service performance on Shopify, Tokopedia, Lazada, and other marketplaces are more measurable and consistent.
Tingkatkan performa Marketplace illustration

Add in-app chat on your website and mobile app.

Just use asset library Qiscus Omnichannel Chat, which can add live chat, video chat, and in-app chat on your official website. So it will be easier for customers to contact you.
In-app chat illustration

Integrate all your communication channels.

Start from commonly used channels such as Email, Phone, and SMS up to all digital domains such as Google Map, Apple Store, and PlayStore, now you can reach all interactions through Qiscus Omnichannel Chat.
Integrasikan semua channel illustration

Omnichannel Ecosystem Brings Structured Digital Transformation

Ekosistem Omnichannel Illustration

One Platform Makes It Easy for Everyone

For Business

  • Trend Up Icon Increased business profit and brand image, aligned with rising satisfaction among customer
  • Video 360 Icon Qiscus Account Manager and Support Team make it an easy business to hit the target
  • Chart Bar Icon Real-time analytics support next business strategy

For Customer

  • Clock Icon Quick response for customers via chatbots with message templates, broadcasts, and many more
  • Radio Icon Useful broadcasts such as promotions, greetings, and notification
  • Chat Info Icon Customer complaints resolved quickly

For Internal Teams

  • Smiley Icon User-friendly application and easy to integrated
  • Chart Line Up Icon Increase productivity with the support of advanced and automatic features
  • Book Open Icon Documentation, training, and other supporting elements

Start with one channel, or integrate all the channels you have now

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