9 Ways to Build Lasting Customer Loyalty
The paradigm of building customer loyalty is continuously evolving. Today, simply offering product discount vouchers is insufficient. Building…
Centralize Customer Interactions with Lazada Chat Add On
Are you actively selling products on marketplaces like Shopee, Tokopedia, and Lazada? Managing customer interactions across multiple platforms…
2023: Contributing to Our Customers’ Success
What a year it has been! How was your 2023? We hope it was as memorable as ours.…
Gmedia: Achieves 70% Revenue Growth with Qiscus Omnichannel Chat
For Gmedia, increasing its business revenue and growth begins with excellent customer service. Also known as PT Media…
FIFADA Achieves 90% Customer Satisfaction with Qiscus Omnichannel Chat
PT Federal International Finance (FIFGROUP) is a company that focuses on financial services for the various needs of…
Organize & Unite Multiple Contacts with the Merge Customer Feature
Qiscus has just launched several new features on its omnichannel dashboard during Conversa 2.0, which was held on…
Qiscus Omnichannel Widget
Qiscus Omnichannel Widget is one of the latest new features launched at the annual Qiscus conference, Conversa. This…
Netciti: Increased Response Rate to 95% with Qiscus Omnichannel Chat
The ability to improve the customer experience is a dream for many companies. Along with the changing times,…
Auto Sync WhatsApp Message Template on Qiscus Dashboard
WhatsApp Business API users will surely be familiar with the term Message Template. Message Templates are templates businesses…
Customer Engagement Behavior: Consumer Behavior Characterization of Effective Customer Engagement
Marketing activities for businesses need to evolve with the times, and for businesses in this era, social media…
