Qiscus vs Qontak: Which is the Best Omnichannel Application?
Companies have found the need to implement omnichannel application in an increasingly competitive business environment. Omnichannel can help…
FIFADA Achieves 90% Customer Satisfaction with Qiscus Omnichannel Chat
PT Federal International Finance (FIFGROUP) is a company that focuses on financial services for the various needs of…
Organize & Unite Multiple Contacts with the Merge Customer Feature
Qiscus has just launched several new features on its omnichannel dashboard during Conversa 2.0, which was held on…
Qiscus Omnichannel Widget
Qiscus Omnichannel Widget is one of the latest new features launched at the annual Qiscus conference, Conversa. This…
Netciti: Increased Response Rate to 95% with Qiscus Omnichannel Chat
The ability to improve the customer experience is a dream for many companies. Along with the changing times,…
Auto Sync WhatsApp Message Template on Qiscus Dashboard
WhatsApp Business API users will surely be familiar with the term Message Template. Message Templates are templates businesses…
Customer Engagement Behavior: Consumer Behavior Characterization of Effective Customer Engagement
Marketing activities for businesses need to evolve with the times, and for businesses in this era, social media…
Qiscus Omnichannel Chat Helps AMIKOM Communicate with Students
AMIKOM University is a private university in Yogyakarta. As a university that aims to produce graduates with global…
Manage Consumer Data Faster with Qiscus CRM
Customer Relationship Management, or CRM for short, is a system that can help businesses centralize all consumer data…
Overcoming Spikes in Demand: Understanding Consumer Behavior in Ramadan
Online shopping has always been a popular trend in Indonesia for the past recent years. The convenience of…
