After-sales Service
and Support

Qiscus is ready to provide the best after-
sales service. Providing services and
continuing to accompany your
business in various best achievements
is a matter of pride. Your convenience and
satisfaction are our priority.

After-sales Service Provided

Customer service

The support team is ready to help solve your problems swiftly.

  • Dedicated communication channel, direct to the support team
  • Fast response guarantee
  • Available on weekend
  • 24/7 response time
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Implementation & Training

Implementation and training services with best-in-class experts.

  • Product implementation according to your business needs
  • More flexibility with service customization according to your business needs
  • Free post-implementation training
Implementasi & Training Illustration

Account Management

Ensure that the products implemented are by your needs, listen to your needs, and provide solutions to your future business needs.

  • Handled by the best account managers
  • Sharing Session with Expert from Qiscus
  • Free business-related seminars and talk shows every month
  • Exclusive Conversa invitation for business insight and building connections with other business owners
Implementasi & Training Illustration

Knowledge Center

We provide tutorials, documentation, and product knowledge of your solution. It is easier for you to identify the solution that we have provided and simplify implementation.

Implementasi & Training Illustration

Testimoni Pengguna Qiscus

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Yunna
CRM Manager
Kepuasan konsumen merupakan kunci keberhasilan kami. Qiscus membantu kami mewujudkan hal itu dengan menyediakan alat yang tepat dalam memenuhi permintaan maupun menjawab konsumen dengan baik.
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Thomas Wijayanto
Head of Technology, Honda Sales Operation
Qiscus Omnichannel Chat telah mendukung proyek transformasi field selling di Honda Sales Operation lebih dari 1 tahun. Kami mengamati adanya penurunan Customer Acquisition Cost dengan transformasi ini, dan berkat Qiscus Omnichannel Chat kami dengan mudah dapat mengkordinasikan kolaborasi antara dealer-dealer dan agen sales kami.
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Yulia Anggiarini
Head of CS, Manulife Aset Manajemen Indonesia
Kami sudah lama menggunakan Qiscus Omnichannel Chat dan sejauh ini memudahkan dari sisi penanganan customer karena dapat menjawab berbagai pertanyaan dari banyak channels melalui 1 dashboard. Proses pengajuan WhatsApp API melalui Qiscus juga cepat dan mudah karena dibantu sepenuhnya dari awal hingga mendapatkan green-tick(verified) dari WA.

Hubungi Kami

Jangan ragu menghubungi kami jika ada informasi yang kurang berkenan, kami siap membantu Anda

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