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Browsing Tag

customer service training

3 posts
Product knowledge training.
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    IInsight

    Product Knowledge Training: Strategi untuk Customer Service

    • byBima Sandria
    • Published on February 21, 2025
    • Updated on March 5, 2025
    • No comments
    Sudahkah Anda membekali agen Anda dengan product knowledge training? Customer service yang tidak menguasai product knowledge akan menimbulkan…
    Materi pelatihan customer service.
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      IInsight

      7 Materi Pelatihan Customer Service yang Wajib Diberikan, Segera!

      • byBima Sandria
      • Published on February 21, 2025
      • Updated on March 5, 2025
      • No comments
      Banyak bisnis menganggap customer service hanya sebatas menjawab pertanyaan pelanggan. Padahal, tanpa pelatihan yang tepat, agen customer service…
      Customer service training.
      Read More
        IInsight

        Customer Service Training: Panduan Pelatihan Agen Berkualitas

        • byBima Sandria
        • Published on January 18, 2025
        • Updated on November 20, 2025
        • No comments
        Apakah Anda pernah menghadapi situasi di mana tim customer service Anda kesulitan menangani keluhan pelanggan? Jika iya, Anda…
        Picture of Qiscus's Logo - Chat SDK for Mobile and Websites

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